FAQ

The cost of a new roof in the North East varies depending on the size of your property, the roofing material chosen and the complexity of the roof structure. As a general guide, a full roof replacement on a typical semi-detached home typically ranges from £4,500 to £9,000, while a larger detached property or a roof requiring significant structural repair will sit higher.

Slate and natural stone tiles carry a higher materials cost than concrete interlocking tiles, but offer superior longevity and are often the right choice for older North East properties. Flat roof replacements are priced differently again, based on the membrane system used and the roof area involved.

At The New Roof Company we provide free, no-obligation quotes with transparent, itemised pricing so you know exactly what you are paying for. Contact us to arrange a survey at your property.

The key signs that your roof needs attention include missing, cracked or slipped tiles, water stains on ceilings or walls, damp in the loft space, sagging roof sections, blocked or damaged guttering, and visible daylight through the roof boards when viewed from inside the loft.

Whether a repair or full replacement is the right option depends on the age and overall condition of the roof. A roof under 20 years old with isolated damage is usually best repaired. A roof over 30 to 40 years old with widespread tile deterioration, failing underlayment or recurring leaks will often be more cost-effective to replace in full.

We carry out honest, no-obligation roof inspections across North Tyneside, South Tyneside, Newcastle and Northumberland, and will always give you a straight recommendation based on what we actually find rather than what maximises the job value.

In most cases, replacing a roof with the same or similar materials is covered by permitted development rights and does not require planning permission. This applies to the majority of standard re-roofing projects across North Tyneside, South Tyneside, Newcastle and Northumberland.

Planning permission may be required if your property is in a conservation area or is a listed building, if the new roof alters the roofline, or if you are adding roof features such as dormers or Velux windows that increase the roof volume. Changing from one material type to a significantly different one may also require consent in certain areas.

We will advise you clearly on the planning position for your specific project before any work begins, and can liaise with the local planning authority on your behalf where required.

A full roof replacement on a typical semi-detached or terraced home in the North East usually takes three to five working days. A larger detached property or a project involving additional work such as fascia and soffit replacement, chimney repointing or flat roof sections will take longer, typically one to two weeks.

Weather can affect timescales — we will not work on a roof in conditions that would compromise the quality or safety of the installation — but we plan around the North East climate and keep disruption to your household to a minimum throughout. We protect your property at the end of each working day so your home remains secure overnight.

We work with all standard roofing materials used on North East properties and will recommend the most suitable option for your roof type, property age and budget. The most common choices are:

Concrete interlocking tiles — durable, cost-effective and widely used on post-war housing stock across Tyneside and Northumberland. Available in a range of profiles and colours.

Natural slate — the premium choice, with excellent longevity and a traditional appearance well suited to Victorian, Edwardian and older North East properties. Welsh and Spanish slate are both available.

Clay plain tiles — traditional appearance, good durability and a natural look that suits period properties.

Flat roof membranes — for flat or low-pitch roofs we typically recommend EPDM rubber or GRP fibreglass systems, both of which offer long service lives and minimal maintenance requirements.

We use only high-quality materials from reputable suppliers and will guide you through the options specific to your property.

Yes — roof leak repairs are one of our most common call-outs across North Tyneside, South Tyneside, Newcastle and the surrounding area. In most cases we can attend within a day or two, and for urgent situations we aim to respond as quickly as possible.

Common causes of roof leaks include slipped or broken tiles, failed flashing around chimneys or skylights, cracked ridge tiles, blocked valleys and deteriorated felt underlayment. We will identify the source of the leak accurately before carrying out any repair, rather than simply patching the most obvious point of entry.

If a storm or severe weather has caused damage to your roof, we can also assist with emergency temporary weatherproofing to protect your home while a full repair is arranged. Contact us to arrange an urgent inspection.

Yes — we install Velux roof windows, flat roof skylights and roof lanterns across the North East. These are popular additions both as standalone installations to bring natural light into a loft or top-floor room, and as part of loft conversion or extension projects.

Velux windows are typically fitted within the existing roof slope and do not alter the roofline, meaning they can usually be installed under permitted development. Larger roof lanterns over flat roof extensions may require planning permission depending on the property and location.

All our Velux and skylight installations are fully waterproofed and integrated with the surrounding roof covering to the manufacturer's specification, ensuring a weathertight finish that will perform for the long term.

Yes — fascias, soffits and guttering are integral to the roofline system and we replace and repair them as part of our full roofing service. Many North East homes still have original timber fascias and soffits that have deteriorated over time, and these are best replaced with low-maintenance uPVC when a roof is being worked on.

Replacing the fascias and soffits at the same time as a re-roof is the most cost-effective approach since the scaffolding is already in place and the tiles are off the leading edge. It also ensures the new roof is finished cleanly with a consistent, weathertight roofline.

We also repair, replace and re-align guttering, including cast iron gutters on older North East properties where appropriate, and can install oversized guttering systems on properties prone to overflow in heavy rainfall.

Yes — chimney repairs are a common part of our work across the North East, where many older properties have original brick chimney stacks that have been exposed to decades of coastal weather and frost. We carry out chimney repointing, lead flashing replacement, chimney pot repairs, stack rebuilding and full chimney removal where stacks are no longer in use and causing damp or structural issues.

Failed chimney flashing is one of the most frequent causes of roof leaks in the region, particularly on Victorian and Edwardian terraced houses. We inspect chimneys as standard during any roof survey and will advise you clearly on the condition of the stack and what, if any, remedial work is needed.

We are based in North Tyneside and carry out roofing work across the wider North East region, including South Tyneside, Newcastle upon Tyne, Northumberland and the surrounding areas. This covers coastal towns and suburbs as well as inland communities throughout the region.

We know the local housing stock well — the Victorian and Edwardian terraces of Tyneside, the post-war semis of coastal suburbs, and the older stone properties of rural Northumberland all present different roofing challenges, and our experience across the region means we are well placed to advise on the right materials and methods for each property type.

If you are unsure whether we cover your area, get in touch and we will confirm straight away.

Yes — The New Roof Company carries full public liability insurance and all our operatives work to current health and safety standards. We are happy to provide evidence of our insurance cover on request before any work begins.

We stand behind the quality of our workmanship and provide guarantees on completed roofing projects. The specific terms depend on the type and scope of work carried out, and we will confirm these clearly in writing as part of your quote. Manufacturer warranties also apply to materials such as EPDM and GRP flat roof systems, which typically carry 20-year product guarantees.

Our long-standing reputation in the North East is built on honest advice, quality work and standing behind everything we do. We welcome questions about our credentials and are happy to provide references from previous customers in your area.

Getting a quote is straightforward. Contact us by phone or via the website and we will arrange a free, no-obligation site survey at a time convenient for you. One of our experienced team will inspect your roof, discuss what you are hoping to achieve and provide a clear, itemised written quote covering all works.

We do not use high-pressure sales tactics and there is no obligation to proceed after the survey. We believe that honest advice and transparent pricing speak for themselves, and most of our work comes through recommendations from previous customers across the North East.

Whether you need a single tile replaced, a persistent leak fixed or an entirely new roof fitted, we treat every job with the same care and attention to detail. We look forward to hearing from you.